Can I change my shipping address?Updated 4 days ago
You can cancel or edit most parts of your order (shipping address, shipping method etc) for 30 minutes after you place your order. There will be a link in your order confirmation email (check your spam folder).
If you’ve spotted an error in your shipping address, please email us as soon as possible at [email protected] with the subject line "URGENT – ADDRESS CHANGE" and include:
Your order number
The correct shipping address
We’ll do everything we can to update your details before your order is dispatched – but please note, once your parcel has left our warehouse, we’re unable to make changes. We aim to dispatch orders placed before 10.30am Sydney time on the same day.
If your order has already been sent, you may be able to request a redirect directly through Australia Post using your tracking number.
Thanks for your understanding – and don’t worry, we’ll do our best to help get your goodies to the right place!