To use your discount code:. Go to the Checkout page. Enter your code in the Discount Code box. The discount will be applied automatically if all conditions are met. If your code still isn’t working and you believe it should, please don’t hesitate to
Our small but mighty team is quick when it comes to packing and sending your orders – which means there’s only a short window to make any changes once an order has been placed. Orders placed before 11am WST are usually dispatched on the same day. If
If you’ve spotted an error in your shipping address, please email us as soon as possible at [email protected] with the subject line "URGENT – ADDRESS CHANGE" and include:. Your order number. The correct shipping address. We’ll do everything we ca
Once your order is successfully placed, you’ll see a ‘Thank You’ page with your order number right away. A confirmation email will also be sent automatically to the email address you entered at checkout. If you don’t see it in your inbox within a few
There could be a couple of reasons your discount code isn’t applying:. Minimum spend not met: Some discount codes have a minimum spend requirement. As a small business, it's not always feasible for us to offer discounts on smaller orders – though we
If you forgot to enter your discount code at checkout, we’re happy to help apply it manually (as long as it’s still valid). Just email our lovely customer care team at [email protected] with the subject line "APPLY DISCOUNT CODE" and include:. Yo
We totally understand wanting to save on shipping! If you’ve placed multiple orders close together, we’ll do our best to combine them into one parcel. Please email our friendly customer care team at [email protected] as soon as possible with your
Our Sun Bella collections tend to fly off the shelves – especially during busy times!. Please note that adding an item to your cart doesn’t reserve it. Until checkout is complete, items can still be purchased by other customers. If another customer c
We’re so sorry – we’re unable to hold items or take pre-orders at this time. The best way to stay ahead of restocks and new arrivals is to subscribe to our newsletter (you’ll find the sign-up at the bottom of our website). That way, you’ll be the fir
On the day that your order has been packed and dispatched, we’ll send you an email with your tracking number so you can follow its journey. Please note: it can take up to 24 hours for tracking to update after dispatch. Click here to track your order.
Oh no – we’re so sorry something’s not quite right with your order! Our team takes great care with every parcel, but on rare occasions, mistakes can happen. If that’s the case, we’ll make it right as quickly as we can. If you believe your product is
To apply a promo or discount code:. • Proceed to checkout and enter your code in the ['Discount Code'] field. • Click ['Apply'] to see your new total before finalizing your order. • Only one code can be used per order. If you’re having trouble enteri
We’re so sorry to hear your delivery is delayed – we know how frustrating that can be!. If your order hasn’t arrived within the estimated delivery timeframe, here are a few things you can try:. Check your tracking number – You’ll find this in your sh