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Can I return a gift?Updated 21 days ago

Can I return a gift?

Yes, absolutely, we can offer you an exchange.  

How to return an item

  1. Contact Us: To check returns eligibility and obtain the return address - email [email protected] 
  2. Next Steps: You'll be asked to return your item: via standard Australia Post, obtain a tracking number, and send the tracking details to us via email. Once tracking is confirmed, we’ll process your exchange, store credit or refund as agreed.

To ensure a smooth returns process, please take note of the following guidelines:

  • Timeframe: Items must be returned within 30 days of receiving your order. 
  • Condition: Returned items must be in their original condition – unworn (aside from trying on), unwashed, unaltered, and with all tags still attached / in original packaging.  
  • Final Sale Items: Items marked as Clearance or Seconds, cannot be returned or exchanged unless faulty.
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