SunBella

We aim to get your order on its way as quickly as possible!Usually, orders placed before 11AM AWST are picked, packed, and shipped on the same business day. Orders placed after this time, or on a weekend or public holiday, will be shipped the next business day.If you&#x2019;ve placed an order over a weekend, during a sale, peak season, or holiday period, please allow a little extra time &#x2013; we appreciate your patience while we work through the increased volume.Need your order in a hurry? We recommend selecting Express Post at checkout.Please note: delivery times vary depending on your location. All delivery timeframes are set by Australia Post and do not include our processing time or any customs processing that may apply for international orders.

We aim to get your order on its way as quickly as possible!. Usually, orders placed before 11AM AWST are picked, packed, and shipped on the same business day. Orders placed after this time, or on a weekend or public holiday, will be shipped the next

When will you post my order?

Postage

When does the sale start?

How can I get a Free Gift?

How do I know if a product is a final sale item?

Why isn't my discount code working?

What are the Ts & Cs?

Sale

How do I apply my discount code?

Can I change/cancel my order?

Can I change my shipping address?

I didn't receive an order confirmation, can you help?

I forgot to apply my discount code, can you help?

Can You Combine My Orders?

Are items in my cart reserved?

Can I pre-order an item?

How can I track my order?

I received an incorrect, faulty, or missing item, can you help?

How do I apply promo/discount codes?

My order hasn’t arrived – what should I do?

Orders

How much does postage cost?

Where do you ship from and how long will my order take to dispatch?

Do you ship worldwide?

My order hasn't arrived - what should I do?

Do you ship orders on weekends?

Can I pick up my order from your warehouse in Perth?

Will there be import & customs fees?

What does Shipping Insurance cover?

What payment methods do you accept?

I haven’t ordered with you before, so why are my details saved?

How do I use my Discount or Gift Voucher Code?

Payments

Can I return my order? / How do I return my order?

Can I exchange an item from my order?

I received a faulty item, what should I do?

My item looks different to what is described/looks on the website, what can I do?

I received an incorrect item / I am missing an item, can you help?

Can I return a gift?

Can I return my gift card?

Returns and Exchanges

I’m buying a Sun Wrap as a gift. Which colours are "safe" options?

Does the Sun Wrap really block UV rays?

How do I wash my Sun Wrap?

What if I choose the wrong size or don’t like the colour when it arrives?

Is the Sun Wrap cool to wear? Does it breathe?

Why doesn’t my Sun Wrap have seams along the edges?

Why does my Sun Wrap have a twist in the loop?

What are the dimensions of the Sun Wraps?

How do I remove sunscreen stains from my wrap?

Sun Wrap FAQs

What are the sun gloves made from?

What if I choose the wrong sized sun gloves, or don't like the colour when they arrive?

When will you post my order?Updated 20 days ago