SunBella

All orders are shipped from our warehouse in Perth, Western Australia. We dispatch orders Monday to Friday, and orders placed before 11 am WST are usually sent out the same day. Orders placed after 11 am will be dispatched the next business day.During busy times &#x2013; such as Mondays, sales periods or the lead-up to Christmas &#x2013; dispatch may be delayed by 1&#x2013;3 business days, but we&#x2019;ll always do our best to get your order out as quickly as possible.

All orders are shipped from our warehouse in Perth, Western Australia. We dispatch orders Monday to Friday, and orders placed before 11 am WST are usually sent out the same day. Orders placed after 11 am will be dispatched the next business day. Duri

Where do you ship from and how long will my order take to dispatch?

Postage

When does the sale start?

How can I get a Free Gift?

How do I know if a product is a final sale item?

Why isn't my discount code working?

What are the Ts & Cs?

Sale

How do I apply my discount code?

Can I change/cancel my order?

Can I change my shipping address?

I didn't receive an order confirmation, can you help?

I forgot to apply my discount code, can you help?

Can You Combine My Orders?

Are items in my cart reserved?

Can I pre-order an item?

How can I track my order?

I received an incorrect, faulty, or missing item, can you help?

How do I apply promo/discount codes?

My order hasn’t arrived – what should I do?

Orders

How much does postage cost?

Do you ship worldwide?

My order hasn't arrived - what should I do?

When will you post my order?

Do you ship orders on weekends?

Can I pick up my order from your warehouse in Perth?

Will there be import & customs fees?

What does Shipping Insurance cover?

What payment methods do you accept?

I haven’t ordered with you before, so why are my details saved?

How do I use my Discount or Gift Voucher Code?

Payments

Can I return my order? / How do I return my order?

Can I exchange an item from my order?

I received a faulty item, what should I do?

My item looks different to what is described/looks on the website, what can I do?

I received an incorrect item / I am missing an item, can you help?

Can I return a gift?

Can I return my gift card?

Returns and Exchanges

I’m buying a Sun Wrap as a gift. Which colours are "safe" options?

Does the Sun Wrap really block UV rays?

How do I wash my Sun Wrap?

What if I choose the wrong size or don’t like the colour when it arrives?

Is the Sun Wrap cool to wear? Does it breathe?

Why doesn’t my Sun Wrap have seams along the edges?

Why does my Sun Wrap have a twist in the loop?

What are the dimensions of the Sun Wraps?

How do I remove sunscreen stains from my wrap?

Sun Wrap FAQs

What are the sun gloves made from?

What if I choose the wrong sized sun gloves, or don't like the colour when they arrive?

Is the sun glove fabric cool to wear? Does it "breath"?

How do my sun gloves block the sun?

How do I wash my sun gloves?

Sun Glove FAQs

Which colour provides the best sun protection?

Will these parasol protect me from the rain?

Will I feel cooler under a Sun Bella parasol?

Why choose a parasol instead of a hat?

What about the wind?

Are sun parasols comfortable to hold?

How big are they?

I already have a rain umbrella, can’t I just use that?

Sun Parasol FAQs

Where are your products made?

Where can I buy Sun Bella products?

Who is Sun Bella? Can I trust this business?

General FAQs

Where do you ship from and how long will my order take to dispatch?Updated 20 days ago